dbaje Privacy Policy
Your personal information is of the highest importance to us. Here is a full account of how dbaje collects, uses, and keeps your information secure.
Table of Contents
1. Introduction
dbaje ("we", "our", or "the platform") is a trusted online gaming service provider offering cricket betting, slot games, and live casino services for users in Bangladesh. By using our website dbaje.cam, you are accepting the terms of this privacy policy.
This privacy policy explains in detail the types of information collected from you when you visit the dbaje website and use our services, how that information is used, and our commitment to keeping it secure. We treat the security of your personal information as our top priority and use industry-standard technology to protect it.
2. What Information We Collect
When you register on the dbaje platform and use our services, we collect the following types of information:
Personally Identifiable Information
- Full name and date of birth
- Active email address
- Current residential address
- National ID card or passport number (for age and identity verification)
Financial Information
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
Technical Information
- IP address and device type
- Browser and operating system details
- Site usage time, pages visited, and session duration
- Login and logout records
3. How We Collect Information
dbaje collects user information through several methods:
- Registration form: Information you provide when creating an account is collected directly.
- KYC verification: Government-issued ID details are collected for the purpose of identity and age verification.
- Financial transactions: Payment-related information is recorded during deposits and withdrawals.
- Automated technologies: Technical information is collected through cookies, web beacons, and log files.
- Customer support: Conversation details may be stored when you contact us via live chat or email.
4. How We Use Your Information
Collected information is used only for the following legitimate purposes:
Account Management and Security
Your information is used to create and manage your account, verify your identity, prevent unauthorized access, and detect fraudulent activity.
Service Delivery and Improvement
Information is used to provide our gaming services, betting options, and promotional offers, and to improve the user experience.
Processing Financial Transactions
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and to maintain transaction history.
Meeting Legal Obligations
Necessary information is stored and used to comply with responsible gaming policies, prevent money laundering, and adhere to applicable legal requirements.
Communication and Support
Your contact information is used to provide customer support, send important notifications, and where applicable, send promotional communications. You may opt out of promotional communications at any time.
6. Cookies and Tracking Technologies
Cookies and similar technologies are used on the dbaje website to improve your experience and ensure the platform functions properly.
Essential Cookies
These cookies are necessary for the basic functioning of the website — such as maintaining login sessions, security verification, and securing financial transactions. These cookies cannot be disabled.
Functionality Cookies
These cookies are used to remember your preferences and settings, such as language preferences and game-related defaults. They make your experience more convenient.
Analytics Cookies
These cookies are used to collect anonymous statistics about platform usage, which helps us improve our services. You cannot be personally identified from these cookies.
You can control the acceptance or rejection of cookies through your browser settings. However, disabling essential cookies may affect some features of the site.
7. Data Security Measures
dbaje applies industry-standard security measures to protect your information:
- SSL encryption: SSL/TLS encryption is used across our entire platform, keeping your information and communications fully secure.
- Secure servers: User data is stored on encrypted, secured servers with access limited to a small number of authorized staff.
- Firewall and monitoring: Around-the-clock security monitoring is carried out to prevent cyberattacks and unauthorized access.
- Two-factor authentication: Two-factor authentication is available to help keep your account secure.
- Regular security audits: Regular audits are conducted to identify and address security vulnerabilities in our systems.
We acknowledge, however, that no data transmission over the internet is completely secure. We are committed to providing the highest level of protection, but absolute guarantees cannot be given.
8. Data Retention Period
We retain your information only for as long as necessary:
- Active accounts: All information is retained for as long as your account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a legally defined period due to legal and regulatory requirements.
- Financial records: Transaction information may be retained for an extended period in accordance with legal obligations.
- Marketing data: Information used for promotional communications is deleted promptly once you opt out.
9. Your Rights
As a user of the dbaje platform, you have the following rights:
Right to Access Your Information
You have the right to know what information we hold about you. Upon request, we are obliged to provide you with a copy of the stored information.
Right to Correct Your Information
If any information we hold about you is incomplete or incorrect, you may request that it be corrected.
Right to Delete Your Information
In certain circumstances you may request that your personal information be deleted; however, some information must be retained by law due to legal obligations.
Opt Out of Marketing Communications
You may contact us at any time to stop receiving promotional emails or notifications.
10. Protection of Minors
dbaje's services are intended only for those aged 21 and above. We do not knowingly collect any information from minors.
Anyone who fails the age verification process during registration is not permitted to create an account. If we become aware that a minor is using our services, that account is closed immediately and the related information is deleted.
If you suspect someone you know who is a minor is using our platform, please contact us immediately.
11. Policy Changes
dbaje may update this privacy policy from time to time. When changes are made, this page will be updated with a new date, and users will be notified by email in the case of significant changes.
Continued use of the platform after this policy is updated will be considered acceptance of the new terms. We therefore recommend checking this page regularly.
12. Contact
If you have any questions, feedback, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
Our customer service team is ready to resolve any of your concerns promptly.
Privacy-Related Questions?
Our support team is always ready to answer any questions you have about your privacy.
Chat directly with our 24/7 Bengali live chat. Log in and start chatting.
Send privacy-related requests to: [email protected]